When we are faced with the decision of what services to use — whether it’s a nursing facility or any other service — several questions are likely to arise: Who should provide the services? Are the available providers basically the same or are there major differences in quality? How do I judge the quality of competing service providers?
One of the ways that some service providers can establish quality is by becoming accredited. When a provider has accreditation, it is demonstrating to consumers a commitment to continuous quality improvement and the highest standards of service.
CARF and CMSS
Chicagoland Methodist Senior Services was first accredited in 2007 by the Commission of Accreditation of Rehabilitation Facilities (CARF). Just recently, CARF was back at CMSS after we had requested our annual on-site survey of our operations. Over the course of three days, CARF surveyed everything from CMSS leadership to housekeeping services and meal choices. Based on the results of the survey, CARF prepares a written report of our strengths and areas for improvement. If we sufficiently demonstrate our conformance to their internationally-recognized standards, we will earn reconfirmed accreditation for each of our programs. This can be an intensive and time-consuming process, but by earning CARF accreditation, CMSS is ensuring the highest level of efficiency, service delivery, and most importantly, consumer satisfaction.
Founded in 1966, CARF International is an independent, nonprofit accreditor of health and human services in many areas-including aging services, which CMSS provides. CARF currently accredits more than 47,000 programs and services in more than 20,000 locations on five continents.
CARF accreditation requires a service provider to commit to quality improvement, focus on the unique needs of each person served (including staff), and monitor the results of the services.
Choosing a service provider is always a big decision, and it’s often difficult to know which provider will provide the best service for you and your loved ones. By making sure your provider has been accredited, you can rest assured that their commitment to excellence has been thoroughly evaluated.
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