The Latest Updates from CMSS

Dear CMSS Friends and Family Members,

I hope this letter finds you and your loved ones safe and sound. In my thirty years at CMSS I have never experienced anything close to this COVID-19 crisis. It has changed routine operations within Chicago Methodist Senior Services significantly; and as a team, we have come together stronger than ever. I find it difficult to put into words how proud I am of all the staff at CMSS, especially those providing the direct care.

Our clinical leadership was ahead of the curve in creating a safe environment during this pandemic. We continue to do all we can to collaborate with and adhere to the Illinois Department of Public Health (IDPH) and the Centers for Disease Control and Prevention (CDC) guidelines. We continue to evaluate our actions and the guidelines to ensure we are following the latest public health best practices as they evolve to protect the health and safety of our residents and staff.

I want to express my appreciation and admiration for all of the family members and advocates of residents. Your compliance with the “new rules” is helping to keep everyone as safe as possible. I know how hard it is not to be able to see your loved ones as my own mother is a resident at Hartwell Place.

While precautionary measures are in place, our staff is hard at work finding creative ways to offer modified opportunities for connection. For example, our art history expert is available to residents via phone to discuss topics of interest, live streaming music events are being offered online, and we are continuing small group activities (less than 5 residents who are more than 6 ft. apart) to offer activities like exercise and art therapy.

We are overwhelmed by the support from our greater CMSS community, thank you for your generosity. We have received countless inquires on how you can help, so we thought we would share our most urgent needs:

1). You can donate Personal Protective Equipment. We are in need of unopened gloves, surgical or N95 masks, reusable face shields, medical gowns, and hand sanitizer (greater than 60% ethanol or 70% isopropanol). Donations can be dropped off at the reception desk at Wesley Place (1415 W Foster, Chicago, IL 60640) or by calling 773-769-5500 to coordinate an exchange.

2). While we are doing our best to minimize packages or mail entering the building, you are encouraged to send personal words of gratitude and encouragement for CMSS staff. You can send your personal notes to Sarah Brunner at

3). Stay connected from afar by scheduling a call or video chat. To keep you and your loved one in touch, we have designated a staff member in each community to keep friends and families connected. Please reach out to the appropriate staff member listed below to schedule a check-in. Additionally, to ease the volume of calls we are receiving and to streamline our ability to respond to your questions, you can reach out to this same point person for any questions or concerns you have. They will either answer your questions or put you in touch with someone who can.

Wesley Place: Toni Yarrington,, 708-697-8612

Hartwell Place: Alan Snipes,, 773-275-2400

4). Lastly, we have postponed our Annual Spring benefit Brunch that was to be held on Saturday, April 25th.  As a charitable nonprofit, CMSS supports, improves, and enhances the quality of life for older adults by empowering them to live with dignity and respect. During this time we are asking, to the extent possible, that you donate to CMSS even though the event has not been rescheduled. CMSS needs your financial support during this unprecedented and trying time. Your donation will be fully tax-deductible. Please use the link below to donate to Chicago Methodist Senior Services.

Donate Now

Thank you for your continued support.

Stay safe and be well,
Bill Lowe

President & CEO

Sponsor a Meal for our Hartwell Heroes

Hartwell Place team members are diligently working to keep the older adults we serve healthy & safe. Let’s give back and help fuel them with meals at this critical time. This is also an opportunity to support our many fabulous local Andersonville restaurants and delivery drivers.

Sponsor a Meal