We are all a bit defensive at times - especially when being criticized. Who really likes to be criticized anyway? It's not fun, and our impulse is often to reject the criticism or attack the one giving it -- regardless of whether it is valid or not. Unfortunately, our defensiveness can cause us to ignore potentially useful feedback that is necessary for growth and improvement. Whether it is from our boss, the person we are caring for, our parents, our children, our spouse or our friends, lear...